Customer Reviews

Olga Dashkevich

Customer rating:

7-Jan-2019
Good price, beautiful place, amazing staff, tasty breakfast, almost the center of the city (no need to use public transport for main touristic places), big supermarket TESCO in the same street if you are tired of typical Czech food and need a yoghurt and some fruit for dinner) as well as good places with coffee and desserts. Definitely to recommend


ROBERTO LEIBOFF

Customer rating:

3-Jan-2019
Perfectly located hotel with confortable rooms and good breakfast. The manager was always willing to help and receive feedback. It has a great value for money. 100% recommended.


Anonymous guest

Customer rating:

19-Nov-2018
Sehr schönes, sauberes und zentral gelegenes Hotel. Das Frühstück war ausreichend, leider waren die Brötchen von Tag zu Tag härter.

Hotel response:
Dear traveler, thank You for Your review. We are glad that You enjoyed Your stay and hope to see You again soon. As to the breakfast rolls, we monitor them regularly and are sorry if they were not of Your taste. Thank You and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

1-Nov-2018
A very clean, and comfortable hotel. The staff were extremely pleasant,efficient and helpful.The hotel is ideally placed for a short walk to both the beautiful sights of Prague’s old town and the quality shopping area. There was some upgrading going on during our stay, but this did not impact in anyway on our time there.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You had a pleasant stay and are looking forward to Your next one. We wish You a lovely day and send You our best regards. Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

30-Sep-2018
Wir wurden an der Rezeption sehr freundlich über viele Aktivitäten informiert. Auch zeigten sich die Angestellten sehr hilfsbereich und geduldig, wenn wir nach den englischen Begriffen suchen mussten. Leider war der Zimmerservice sehr schlecht.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay. As to the cleaning service, if You have any observations, please, never hesitate to contact our reception as we are always happy to help. Thank You and, please, have a beautiful day. Best wishes, Katerina from Garzotto Hotels


PIERRE-YVES POUCHIN

Customer rating:

28-Sep-2018
We enjoyed the stay at this hotel. It is comfortable , the breakfast is copious and varied. However we were disappointed by the price we paid which did not correspond to what was agreed when booking. ( we did not take any extra services, bar etc... )

Hotel response:
Dear traveler, thank You for Your review and for having chosen us. As to Your concern, You chose Your room type online and exactly the price You chose You paid. You received exactly what You opted for. Therefore, we do not understand what You mean by Your comment. In case of any misunderstandings, please, do not hesitate to contact our reception as we are always happy to help. Thank You and, please, have a beautiful day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

16-Sep-2018
Sehr Zental gelegen , ruhig im Hinterhaus gelegen, sehr moderne und saubere Zimmer. Freundliches Personal Frühstück war ok , jedoch nur ein sehr langsamer Kaffeeautaomat , wo es vorkommen kann dass man je nach Ansturm 10-15 min warten muss. Alles in allem ein Hotel zum empfehlen, ich würde wieder kommen.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You had a pleasant stay. As to the coffee machine, we made some changes that You can see next time You come. Thank You once more and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

12-Aug-2018
Very nice hotel with a good location. One of the best hotels in this priceclass we believe. Excellent service and help, nice staff, good breakfast. A/C works well in the heat we had in start of august. Family of 5 with 2 rooms

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay, our services included. Thank You and, please, have a beautiful day. Best regards, Katerina from Garzotto Hotels


MARIA GRACIELA REYES

Customer rating:

30-Jun-2018
Estuvimos alojados tres noches, el personal del hotel es muy amable, la habitacion super amplia, comoda, moderna y con todas las amenitis que marcan la diferencia. Lo recomiendo. Volveria a alojarme sin dudarlo.

Hotel response:
Dear Ms Reyes, thank You very much for Your review. We are very happy that You enjoyed Your stay and strongly hope to see You again when possible. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

17-Jun-2018
- prima Lage und dennoch nicht sehr laut - sehr freundlicher Service - Sauberkeit mit geringen Defiziten (Toilette bei Ankunft)

Hotel response:
Dear traveler Däbritz, thank You for Your review. We are glad that You enjoyed Your stay and are looking forward to Your next one. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


jaume Romaguera Flaherty

Customer rating:

17-May-2018
Limpio, agradable, centrico y personal muy agradable. Volveríamos a repetir seguramente.

Hotel response:
Dear traveler Jaume Romaguera Flaherty, thank You very much for Your review. We are super happy that You enjoyed Your stay and we are looking forward to Your next one. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


Serghii Zhyhylii

Customer rating:

15-May-2018
Отличный отель для туристов. Очень хороший завтрак, чистые и уютные номера!!!

Hotel response:
Dear Mr Zhyhylii, thank You for Your review. We are glad that You enjoyed Your stay at us and are looking forward to Your next one. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

9-May-2018
Отель понравился- минусов мы не нашли. Везде очень чисто и в номерах и на территории. Завтраки достойные. Персонал отеля очень дружелюбный Фото отеля полностью совпадают с тем, что вы видите по приезду.

Hotel response:
Dear traveler Sevalneva, thank You very much for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next stay. We thank You, wish You a beautiful day and send You our best greetings. Katerina from Garzotto Hotels


Inge Anna Brüstle

Customer rating:

6-May-2018
Der Aufenthalt war sehr angenehm. Möchte besonders die Sauberkeit des Zimmers und das moderne Badezimmer hervorheben. Personal sehr freundlich und hilfsbereit. Lage des Hotels- super !

Hotel response:
Dear Ms Brüstle, thank You very much for Your review. We are very happy that You enjoyed Your stay and are looking forward to Your next one. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels