Customer Reviews

Anonymous guest

Customer rating:

10-Apr-2020
Decoration is simple, but not too old. Rooms are wide and clean, bed fine, and breakfast choice large enough. Reception is eager and available to help if necessary. Location is fine, with many restaurants nearby. A good choice for the price/quality ratio.


Anonymous guest

Customer rating:

27-Dec-2019
Nice stay for 5 days in a comfortable room and pleasant services.

Hotel response:
Dear Mr.Teissonniere, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Alexander Buckley

Customer rating:

18-Dec-2019
We have made repeated visits to the Mala Strains over the last twenty years and have never been disappointed. The rooms, though a little dated are kept scrupulously clean by the hard working housekeeping staff. The same smiling, pleasant ladies keep the breakfast room tidy and replenished. Breakfast is a little idiosyncratic at times and a little boring, no-one should leave hungry though. Reception staff are very pleasant and efficient, check in and out was easy. We had some rather noisy guests on the third floor and after mentioning it to reception the lady on duty spoke firmly but politely to the lads on their way out for the evening and there was no repetition. We enjoy outdoor swimming and even though it was December went to the Podoli complex, equipped with spare towels supplied by reception. We booked direct with the hotel and the value for money impressed even my brother in law, communication with the hotel was efficient and polite. Will we return?? Hopefully!

Hotel response:
Dear Mr. Buckley, Thank You very much for Your nice review. We are extremly happy, that You enjoyed Your stay and our breakfast as well as the attitude of our staff. We will be more than happy to welcome You back soon. We thank You once more and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

18-Oct-2019
Hotel in strategic location, silent and well cleaned room, good breakfast.

Hotel response:
Dear Mrs. Colombo, Thank You very much for Your nice review. We are extremly happy, that You enjoyed Your stay and our breakfast. We will be more than happy to welcome You back soon. We thank You once more and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

16-Aug-2019
beautiful hotel with excellent housekeeping service. room was always neat and clean. this hotel is very near to praha 1. in simple words five stat facility at affordable rates

Hotel response:
Dear Mr. Kumar, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

11-Aug-2019
Perfect local

Hotel response:
Dear Mr. Jensen, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

24-Jun-2019
Great location, quiet and off the beaten path, and good value for the money.

Hotel response:
Dear Ms. Donna, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

7-Jun-2019
Quiet hotel nearby such sights like Charles bridge, with good transport availability. Helpful staff, good breakfasts.


Popke de Ruiter

Customer rating:

25-Nov-2018
we stay everytime in Mala Strana Hotel, Its clean and the people are very friendly.

Hotel response:
Dear traveler Popke de Ruiter, thank You very much for Your review. We are super happy that You are happy at us and we are always looking forward to Your visit. Thank You and, please, have a beautiful day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

23-Oct-2018
Wir hatten einen sehr guten Aufenthalt im Hotel Mala Strana. Das Hotel ist nur wenige Minuten zu Fuß vom Zentrum, der Karlsbrücke oder der Burg entfernt. Die Zimmer sind groß und sauber. Das Frühstück ist ausreichend. Alles zusammen gab es für einen super Preis. Das Hotel kann ich nur weiterempfehlen.

Hotel response:
Dear traveler, than You very much for Your review. We are happy that You were satisfied with Your stay and are looking forward to Your next one. Please, have a lovely day and accept our best wishes. Katerina from Garzotto Hotels


Steven Withers

Customer rating:

10-Oct-2018
Room was lovely and big, clean with everything you could want. Breakfast was good with a good section which was filled up in a timely manner. Location great within walking distance of all major sites, tram stop at the corner of the street too. Would recommend.

Hotel response:
Dear traveler, thank You very much for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Bob Tannant

Customer rating:

10-Oct-2018
Very good base, for someone exploring Prague, basic but clean and inexpensive. The staff are very helpful. Recommend the rooms with a kitchen in the cupboard

Hotel response:
Dear traveler, thank You for Your review. We are happy that YOu enjoyed Your stay and liked even the kitchen in the cupboard. :-) Thank You and, please, feel free to come back when possible. We wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

4-Sep-2018
The staff is very kind and efficient.We would like to have had a more varied breakfast.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay and the services of our staff. As to the breakfast, we will do our best to improve. Thank You and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

30-Aug-2018
Excellent hotel, great location, wonderful service exceeds expectations. Highly recommended.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We wish You a wonderful day. Best regards, Katerina from Garzotto Hotels