Customer Reviews

Anonymous guest

Customer rating:

18-Oct-2019
Hotel in strategic location, silent and well cleaned room, good breakfast.

Hotel response:
Dear Mrs. Colombo, Thank You very much for Your nice review. We are extremly happy, that You enjoyed Your stay and our breakfast. We will be more than happy to welcome You back soon. We thank You once more and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

16-Aug-2019
beautiful hotel with excellent housekeeping service. room was always neat and clean. this hotel is very near to praha 1. in simple words five stat facility at affordable rates

Hotel response:
Dear Mr. Kumar, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

11-Aug-2019
Perfect local

Hotel response:
Dear Mr. Jensen, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

24-Jun-2019
Great location, quiet and off the beaten path, and good value for the money.

Hotel response:
Dear Ms. Donna, Thank You for Your feedback. We are happy that You enjoyed Your stay at us and hope to see You again soon. We thank You once again and wish You a nice day. Kind regards Lucie from Garzotto Hotels & Resorts


Anonymous guest

Customer rating:

7-Jun-2019
Quiet hotel nearby such sights like Charles bridge, with good transport availability. Helpful staff, good breakfasts.


Popke de Ruiter

Customer rating:

25-Nov-2018
we stay everytime in Mala Strana Hotel, Its clean and the people are very friendly.

Hotel response:
Dear traveler Popke de Ruiter, thank You very much for Your review. We are super happy that You are happy at us and we are always looking forward to Your visit. Thank You and, please, have a beautiful day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

23-Oct-2018
Wir hatten einen sehr guten Aufenthalt im Hotel Mala Strana. Das Hotel ist nur wenige Minuten zu Fuß vom Zentrum, der Karlsbrücke oder der Burg entfernt. Die Zimmer sind groß und sauber. Das Frühstück ist ausreichend. Alles zusammen gab es für einen super Preis. Das Hotel kann ich nur weiterempfehlen.

Hotel response:
Dear traveler, than You very much for Your review. We are happy that You were satisfied with Your stay and are looking forward to Your next one. Please, have a lovely day and accept our best wishes. Katerina from Garzotto Hotels


Steven Withers

Customer rating:

10-Oct-2018
Room was lovely and big, clean with everything you could want. Breakfast was good with a good section which was filled up in a timely manner. Location great within walking distance of all major sites, tram stop at the corner of the street too. Would recommend.

Hotel response:
Dear traveler, thank You very much for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Bob Tannant

Customer rating:

10-Oct-2018
Very good base, for someone exploring Prague, basic but clean and inexpensive. The staff are very helpful. Recommend the rooms with a kitchen in the cupboard

Hotel response:
Dear traveler, thank You for Your review. We are happy that YOu enjoyed Your stay and liked even the kitchen in the cupboard. :-) Thank You and, please, feel free to come back when possible. We wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

4-Sep-2018
The staff is very kind and efficient.We would like to have had a more varied breakfast.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay and the services of our staff. As to the breakfast, we will do our best to improve. Thank You and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

30-Aug-2018
Excellent hotel, great location, wonderful service exceeds expectations. Highly recommended.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We wish You a wonderful day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

22-Aug-2018
die Zimmer sind groß, gepflegt und sehr sauber. Das Hotel an sich liegt sehr gut gelegen nahe Stadtzentrum bzw. Sehenswürdigkeiten. Die Mitarbeiter sehr höfflich, freundlich und hilfsbereit! Im Ganzen ist das Hotel sehr zu empfehlen !Wir waren mit zwei Kindern da, die ebenfalls begeistert waren! Einzig alleine ein minus Punkt im Bezug auf den Frühstücksraum: Der Raum ist ein wenig zu klein und zu dunkel (liegt in der untersten Etage des Hotels). Das Frühstück war soweit ok. alles vorhanden und liebevoll präsentiert. Gerne werden wir wieder kommen.

Hotel response:
Dear traveler, thank You for Your review and, please, let us know in advance so we can do our best to assign You some interesting room. Thank You for Your understanding and, please, have a beautiful day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

19-Aug-2018
Nice hotel in a superb location. Very quiet and, at the same time, near the Old Town. Our family room was perfect for two adults and two teenagers. You have everything you need to spend a few days there: two rooms, a kind of living room, a big bathroom and a hall with a big wardrobe. Although quite basic, I found it cozy, as it is a typical building in town. And what is more important, it is clean. The breakfast is good with everything you need to start your day. The reception staff is really friendy and helpful. They helped us with everything we needed. We felt like home. If we go back to Prague, we will choose this hotel again.

Hotel response:
Dear traveler, thank You very much for Your review and, please, feel free to come back when posible. :-) Thank You and, please, have a lovely day, Best wishes, Katerina


Francisco José López Martínez

Customer rating:

10-Aug-2018
Amabilidad y corrección. Hotel fantásticamente situado

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay at us and we are looking forward to Your next one. We wish You a beautiful day. Best regards, Katerina from Garzotto Hotels