Customer Reviews

Steven Withers

Customer rating:

10-Oct-2018
Room was lovely and big, clean with everything you could want. Breakfast was good with a good section which was filled up in a timely manner. Location great within walking distance of all major sites, tram stop at the corner of the street too. Would recommend.

Hotel response:
Dear traveler, thank You very much for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Bob Tannant

Customer rating:

10-Oct-2018
Very good base, for someone exploring Prague, basic but clean and inexpensive. The staff are very helpful. Recommend the rooms with a kitchen in the cupboard

Hotel response:
Dear traveler, thank You for Your review. We are happy that YOu enjoyed Your stay and liked even the kitchen in the cupboard. :-) Thank You and, please, feel free to come back when possible. We wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

4-Sep-2018
The staff is very kind and efficient.We would like to have had a more varied breakfast.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay and the services of our staff. As to the breakfast, we will do our best to improve. Thank You and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

30-Aug-2018
Excellent hotel, great location, wonderful service exceeds expectations. Highly recommended.

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We wish You a wonderful day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

22-Aug-2018
die Zimmer sind groß, gepflegt und sehr sauber. Das Hotel an sich liegt sehr gut gelegen nahe Stadtzentrum bzw. Sehenswürdigkeiten. Die Mitarbeiter sehr höfflich, freundlich und hilfsbereit! Im Ganzen ist das Hotel sehr zu empfehlen !Wir waren mit zwei Kindern da, die ebenfalls begeistert waren! Einzig alleine ein minus Punkt im Bezug auf den Frühstücksraum: Der Raum ist ein wenig zu klein und zu dunkel (liegt in der untersten Etage des Hotels). Das Frühstück war soweit ok. alles vorhanden und liebevoll präsentiert. Gerne werden wir wieder kommen.

Hotel response:
Dear traveler, thank You for Your review and, please, let us know in advance so we can do our best to assign You some interesting room. Thank You for Your understanding and, please, have a beautiful day. Best regards, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

19-Aug-2018
Nice hotel in a superb location. Very quiet and, at the same time, near the Old Town. Our family room was perfect for two adults and two teenagers. You have everything you need to spend a few days there: two rooms, a kind of living room, a big bathroom and a hall with a big wardrobe. Although quite basic, I found it cozy, as it is a typical building in town. And what is more important, it is clean. The breakfast is good with everything you need to start your day. The reception staff is really friendy and helpful. They helped us with everything we needed. We felt like home. If we go back to Prague, we will choose this hotel again.

Hotel response:
Dear traveler, thank You very much for Your review and, please, feel free to come back when posible. :-) Thank You and, please, have a lovely day, Best wishes, Katerina


Francisco José López Martínez

Customer rating:

10-Aug-2018
Amabilidad y corrección. Hotel fantásticamente situado

Hotel response:
Dear traveler, thank You for Your review. We are happy that You enjoyed Your stay at us and we are looking forward to Your next one. We wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


Annette Fournet

Customer rating:

6-Jun-2018
This hotel is well located! It is cozy and clean. The staff is exceptionally friendly and helpful. I would give it 5 stars but for the bad pillows and a few minor things in the room that need attention. It is a great value for the money.

Hotel response:
Dear Ms Fournet, thank You for Your review. We are super happy that You enjoyed Your stay and hope to see You soon. We thank You and wish You a beautiful day. Best regards, Katerina


Anonymous guest

Customer rating:

25-May-2018
I stayed here with family. We had One-bedroom apartments. Rooms were spacious, nice, clean with kitchenette and modern amenities. The reception was very helpful and most importantly staffs were very cheerful and smiling. This is important for every hotel where you stay as this makes some difference in your trip to a place. Breakfast was very enjoyable with pretty good options. Location of the hotel is near to major city attractions, so you can walk to most places. Ujezd transport stop is within 200meters and we found supermarket and food shops nearby. Will be surely coming back here in our next Prague visit.

Hotel response:
Dear traveler Banerjee, thank You for Your review. We are super happy that You enjoyed Your stay and we are looking forward to Your next one. Best wishes and a lovely day, Katerina from Garzotto Hotels


Anonymous guest

Customer rating:

30-Apr-2018
Zentral gelegen, freundlicher Empfang, ruhiges Zimmer, grosses Frückstücksbuffet! Tip top!

Hotel response:
Dear Mr Probst, thank You for Your review. We are happy that You enjoyed Your stay at us. We thank You for sharing with us and look forward to having You again. We wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


Tatiana Babii

Customer rating:

12-Apr-2018
Любимый отель в Праге. Надеюсь, не в последний раз.

Hotel response:
Dear Mrs Tatiana Babii, thank You very much for Your review. We are happy that You appreciated Your stay at us and are looking forward to Your next one. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels


Gisela Suarez Mermoz

Customer rating:

3-Apr-2018
La atención del personal fue muy buena y la habitación muy cómoda! El desayuno increíble!

Hotel response:
Dear Mrs Gisela Suarez Mermoz, thank You very much for Your review. We are happy that You enjoyed Your stay and are looking forward to Your next one. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


IRINA MOROZOVA

Customer rating:

8-Feb-2018
Останавливались в отеле в конце января 2018. Отличное местоположение, доброжелательный персонал, чистота, вкусные завтраки, все очень понравилось

Hotel response:
Dear Mrs Morozova, thank You very much for Your review. We are very happy that Your stay was satisfying and are looking forward to Your next one! Please, feel free to come back when possible. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels


Alexey Orlov

Customer rating:

16-Jan-2018
This is the best hotel in Prague - its location, its comfartable and well-equiped rooms, its polite and courteous team are great. We have really enjoyed our stay and will definately return to this nice and calm hotel. Thank you very much!

Hotel response:
Dear Mr Orlov, thank You very much for Your review. We are super happy that You enjoyed Your stay and are coming back. We are already looking forward to You. In the mean time, please, have good days. :-) Best wishes, Katerina from Garzotto Hotels